When do we start the delivery process?

After placing and paying for your order, you will receive an email confirming your order, and the order status in your account will change to pending. We will confirm your payment and begin the custom production process.

Delivery FAQ

When will my order be ready?

We process each order individually, so processing times may vary depending on order size and current demand. For standard orders, processing times start at 7 business days. Each order will have a unique processing time.

Where can I check the status of my order?

You can check the status of your order in “My Orders” in the Profile tab, where your orders will be listed, and if you do not have an account, updates regarding a given order will be sent to the email address provided in the order.

Can I change my order after it has been confirmed?

To change your order, please contact Customer Service at: +48 xxx xxx xxx or by email: orders@noxvoid.com with the subject: “Order No.: [enter order number here]”

Can I pay for my order upon delivery?

No, we only accept online payments. Please note that each order is processed individually, so please shop carefully, as returns are not possible.